Shipping Policy

Effective Date: September 21, 2026

Thank you for choosing Haowubox for your Christmas and holiday shopping needs. This Shipping Policy explains our order processing procedures, estimated delivery timelines, tracking practices, and other important information related to the shipment of your holiday products.

1. Order Preparation & Fulfillment

Every order is carefully reviewed and securely packaged to help protect your Christmas decorations, holiday gifts, seasonal décor, and related products during transit.

Please allow approximately three (3) business days for order processing before your items are handed over to our shipping partners.

Orders placed on weekends or public holidays will generally begin processing on the next business day.

2. Shipping Costs & Estimated Delivery Times

We provide global flat-rate shipping at $5.99 USD per order unless otherwise stated at checkout.

After your order has been dispatched, international delivery generally takes approximately 10 to 20 business days, depending on the destination, carrier network, customs processing, seasonal demand, and other logistical factors.

These delivery windows are estimates only and are not guaranteed arrival dates.

3. Customs Processing & Unexpected Delays

Occasionally, shipments may experience delays caused by circumstances outside our reasonable control, including:

  • Severe weather;

  • Carrier congestion;

  • Peak holiday shipping demand;

  • Customs inspections;

  • Border processing;

  • Transportation disruptions;

  • Local delivery restrictions; or

  • Other unforeseen logistical events.

We appreciate your patience and understanding if your shipment is affected by these circumstances.

4. Parcel Tracking & Shipping Updates

Once your order has been dispatched, a shipping confirmation email containing your tracking information will be sent to the email address associated with your order.

You may be able to track your shipment through the carrier's official tracking system or through global tracking services such as 17TRACK.

Please note that tracking information may require approximately 24 to 72 hours after dispatch to become active or display updated movement.

5. Split Shipments

To help deliver your order as efficiently as possible, orders containing multiple items may be shipped separately from different fulfillment centers or warehouses.

If your order is divided into multiple shipments, you may receive separate tracking numbers and shipping confirmation emails for each package.

Receiving multiple packages for one order does not necessarily indicate that any item is missing.

6. Order Changes & Address Corrections

Requests to modify an order or change a shipping address must be submitted within twelve (12) hours after the order is placed.

Please email gaaagagooogo@gmail.com with the subject line:

Urgent: Order Amendment

Your message should include:

  • Your Order Number;

  • The email address used to place the order;

  • The requested change; and

  • Any corrected shipping information, if applicable.

We will make reasonable efforts to accommodate your request. However, once an order has entered processing, fulfillment, or shipment, changes may no longer be possible.

7. Missed Deliveries & Unclaimed Packages

If a carrier is unable to complete delivery, it may leave delivery instructions, attempt redelivery, or direct the package to a local collection point or postal facility.

Customers are responsible for following the carrier's instructions and arranging redelivery or collection where required.

Haowubox is not responsible, to the extent permitted by applicable law, for packages returned, delayed, or lost due to:

  • Incorrect or incomplete shipping information provided by the customer;

  • Failure to collect a package;

  • Failure to respond to carrier delivery notices; or

  • Refusal of delivery without prior authorization.

8. Delayed Tracking & Shipment Inquiries

If your tracking information has shown movement or updates within the previous seven (7) days, the shipment will generally be considered to be progressing through the carrier network.

If there has been no tracking update for more than seven (7) consecutive days, please contact us at gaaagagooogo@gmail.com and provide your Order Number and order email address.

Our team may contact the carrier or logistics provider to request additional information regarding the shipment.

9. Lost Packages & Confirmed Deliveries

Packages Confirmed Lost in Transit

If the applicable shipping carrier or logistics provider officially confirms that your package was lost before successful delivery, Haowubox may provide an appropriate resolution, such as a replacement or refund, in accordance with our applicable policies and legal obligations.

Packages Marked as Delivered

If the carrier tracking information shows that a package has been successfully delivered, customers should first:

  • Check the delivery location carefully;

  • Ask household members or neighbors where appropriate;

  • Review any delivery photographs or carrier notes;

  • Check with building management, reception, or mailroom staff where applicable; and

  • Contact the delivery carrier for additional delivery details.

Where permitted by applicable law, Haowubox may not be responsible for packages that are lost, misplaced, or stolen after confirmed delivery.

Nothing in this section limits any mandatory consumer rights available under applicable law.

10. International Fulfillment Network

To serve customers in different regions, Haowubox may fulfill and ship orders through logistics partners, suppliers, warehouses, or fulfillment centers located in different countries or regions.

Depending on product availability and the customer's destination, an order may be shipped from fulfillment locations in North America, Europe, Australia, Asia, or other international locations.

The shipping origin of a particular order may differ from our company's registered business address.

11. Important Shipping Disclaimers

Please note the following:

  • All stated shipping and delivery timelines are estimates and are not guaranteed delivery dates.

  • International orders may be subject to customs duties, VAT, import taxes, brokerage charges, or other fees imposed by destination authorities or carriers.

  • Unless expressly stated otherwise at checkout, such additional charges are the customer's responsibility.

  • Customers are responsible for providing complete and accurate shipping information.

  • Delivery availability, carrier service levels, and transit times may vary by destination.

  • Risk of loss and responsibility for shipments will be determined in accordance with applicable law and the terms governing the applicable shipment.

Customer Service & Shipping Support

If you need assistance regarding your shipment, please contact our customer support team:

Brand: Haowubox
Operating Company: Mirthavia Inc
Email: gaaagagooogo@gmail.com
Phone: +1(307) 200-2803
Company Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
Website: haowubox.com

For faster assistance, please include your Order Number and the email address used to place your order in your message.